Tuesday July 20th I had a shock after upgrading my iPhone with the latest iOS.
I went digging around in my email for records of apple communications. I’d cancelled Apple TV+ before I had to start paying for it on July 1st. I was hoping that I’d not mistakenly cancelled multiple subscriptions. I know that I’d purchased my iPhone about two years ago, but knowing Apple’s release schedule, wouldn’t have bought it until after September.
I found the email invoice from June 20th, 2021, paying for the monthly update, as well as the 20th of each month, going back until I had initiated AppleCare on December 20th, 2019.
I had a conversation with a friend via texts about AppleCare in which he checked the situation on his sons iPad and recognized that it would end coverage at 24 months fairly soon. My conclusion was that I’d probably purchased my phone 90 days before I purchased the AppleCare subscription. I didn’t like the fact that it was currently showing coverage expired in the phone, but didn’t want to deal with apple to find out what was going on, hoping that this was simply a bug in the interface on the monthly renewal date.
At nearly 8:30pm on July 21st I got an invoice for the next month’s AppleCare in my email, and went and checked the about box. Now it’s correctly showing my coverage. I’m glad that it resolved itself without my intervention, but I think it’s a bad bug in the system that shows coverage expired on the regular monthly renewal date. I wonder what would happen if I were to lose my phone on the 20th of any particular month?
One of the things that’s still unknown is if I’ll be able to maintain this coverage past the 24 month period. AppleCare can be purchased up front as a fixed cost, or spread over monthly fees. One of the benefits of the monthly mode is that you can cancel at any time. The small print makes it slightly ambiguous if the recurring cost will continue indefinitely, or if it will automatically end after 24 months of phone ownership. I’m hoping for the former, because I’ve usually kept my phones for three years instead of two. I’ve never needed to use the phone insurance, but liked the idea of dealing directly with Apple if I needed to get anything fixed with the phone.